Carrier, a global leader in intelligent climate and energy solutions, today marked a significant milestone with the launch of its first Carrier Professional Dealer (CPD) Solutions Center in the Philippines. Located in Lipa City, Batangas, the new center is operated by long-time business partner Envirocool Corporation and forms part of Carrier’s broader strategy to enhance regional accessibility, service excellence, and total air solution delivery under the Carrier Professional Dealer Program (CPDP).
CPDP is Carrier’s enhanced dealer development platform designed to raise the bar in product expertise, after-sales service, and customer engagement. The CPD Solutions Center represents the program’s commitment to building physical spaces that deliver a complete and elevated customer experience, beyond just selling air conditioners.
“The launch of our CPD Solutions Center in Lipa is a milestone in our continued effort to bring comfort, innovation, and trusted service closer to every Filipino,” said Phillip F. Trapaga, President of Concepcion-Carrier Air Conditioning Company (CCAC). “Through the Carrier Professional Dealer Program, we are empowering partners like Envirocool to deliver our total air solution promise with the quality, care, and reliability that customers expect from Carrier.”
CPD Solutions Center: A Hub for Total Air Solutions
Strategically located at Ground Floor, AVT Building, Barangay Tambo, Lipa City, the CPD Solutions Center is designed to offer a complete customer journey, from product discovery to after-sales care.
Customers can explore Carrier’s latest air conditioning technologies in an experience-driven environment, supported by professional consultations and guided walkthroughs. Featured product lines are solutions first which strengthens Carrier’s commitment in delivering customer centric products and solutions.
The center is built for hands-on engagement, helping customers make informed decisions based on space, usage, and sustainability goals.
4-in-1 Service, Delivered with Expertise
Aligned with Carrier’s commitment to customer care beyond the sale, the CPD Solutions Center also provides the brand’s signature 4-in-1 service model:
Sales, Installation, Maintenance, and Parts Availability.
Customers benefit from:
- On-site service bookings for installation, diagnostics, and maintenance
- Fast access to genuine Totaline parts
- Expert support and troubleshooting assistance from trained Carrier professionals
- Improved coordination through Envirocool’s experienced service network in the region
This ensures a seamless experience from product selection to long-term system performance.
Carrier Professional Dealer Program: Raising the Bar Nationwide
The Carrier Professional Dealer Program is a nationwide initiative focused on developing a trusted, high-performing dealer network committed to deliver end-to-end cooling solutions. The launch of the CPD Solutions Center in Lipa underscores Carrier’s investment in customer-first spaces, places where trust, technical excellence, and convenience meet.
“We don’t just build products—we build solutions and long-term relationships,” Trapaga added. “The CPD Solutions Center reflects Carrier’s mission to lead with innovation, serve with purpose, and deliver comfort that lasts.”
Customers may now visit the Carrier CPD Solutions Center at the Envirocool Lipa Branch, Ground Floor, AVT Building, Barangay Tambo, Lipa City, Batangas..
